IT PEACE OF MIND - FROM THINK CLOUD  

Round-the-clock technical support from experienced, certified engineers.  

IT PEACE OF MIND - FROM THINK CLOUD   

Round-the-clock technical support from experienced, certified engineers  
Work Faster 
Work Smarter 
Work Better Together 
Work Faster 
Work Smarter 
Work Better Together 

What are the benefits of having access to our IT Helpdesk?  

Our unlimited IT Helpdesk will set your business up with support so reliable, it's like having your very own technology team in house. With our fully managed IT Service, dealing with digital technology has never been more worry-free. Would you like support from our team of digital technology experts to ensure all your needs are covered 365 days a year, at a fixed monthly cost? 

Experts on-demand 

Unlimited access to our UK based Helpdesk support team. Our average call answered time is just 11 seconds! 

Cost-effective 

Fixed price all-inclusive technical support 

Support at your fingertips 

3 Click Support! Our innovative Award-winning software increases employee productivity by reducing support time by up to 50% 

Productive & Profitable 

Businesses who effectively adopt digital technology, typically grow 30% faster and are 20% more profitable* 

Experts on-demand 

Unlimited access to our UK based Helpdesk support team. Our average call answered time is just 11 seconds! 

Cost-effective 

Fixed price all-inclusive technical support 

Support at your fingertips 

3 Click Support! Our innovative Award-winning software increases employee productivity by reducing support time by up to 50% 

Productive & Profitable 

Businesses who effectively adopt digital technology, typically grow 30% faster and are 20% more profitable* 

What's Included?  

Award-winning support technology increases employee productivity by reducing support time by up to 50%. Our fully managed solution enables increased operational efficiency due to better-performing systems. 

Total tech support 

3rd party vendor Management (Factory Master, Adobe Creative Suite, Sage, Xero, CAD, ERP,CRM) 

Unlimited user management 

This includes moving users, adding new users and making changes to accounts 

Maintenance & monitoring 

Faster access to our team of digital technology experts so staff can focus on what they do best 

Certified digital skills for all the team 

Cloud Academy, is our e-learning platform which is specifically designed to help your team improve their digital skills and technical competencies 

Total tech support 

3rd party vendor Management (Factory Master, Adobe Creative Suite, Sage, Xero, CAD, ERP,CRM) 

Unlimited user management 

This includes moving users, adding new users and making changes to accounts 

Maintenance & monitoring 

Faster access to our team of digital technology experts so staff can focus on what they do best 

Certified digital skills for all the team 

Cloud Academy, is our e-learning platform which is specifically designed to help your team improve their digital skills and technical competencies 

Why work with Think Cloud?  

Transform your business IT with expert support from Think Cloud. We work with organisations of 10–250+ users and support their in-house IT teams before they become stretched. We take care of many of the regions’ best IT managers by providing award-winning tools and technologies designed to help them and their teams enhance their capabilities. We can add the same value within your team with our technical expertise when and where you need it. 

Award-Winning 

Think Cloud has been voted as one of the UK’s top MSPs for 5 years in a row. With a 96% customer satisfaction rating, we’re confident we can help your business 

Cyber-Safe 

We have Accredited Cyber Essentials (ACE) Practitioners we even have our own people, processes and technologies externally audited to meet Cyber Essentials Plus Certification. With a Disclosure Barring Service (DBS)- GOV.UK Security checked team 

No Geek Speak 

You will always be able to speak to a friendly digital technology expert. As well as this, we promise to take the time to get to know your business. When you call us – we’ll aim to resolve your IT headache within minutes 

Digital Technology Strategy 

Think different about digital technology with our proven catalyst framework. Covering: Innovation, Capital Expenditure, Finance, Research & Development, Government Grants within the implementation and support of your digital strategy 

Award-Winning 

Think Cloud has been voted as one of the UK’s top MSPs for 5 years in a row. With a 96% customer satisfaction rating, we’re confident we can help your business 

Cyber-Safe 

We have Accredited Cyber Essentials (ACE) Practitioners we even have our own people, processes and technologies externally audited to meet Cyber Essentials Plus Certification. With a Disclosure Barring Service (DBS)- GOV.UK Security checked team 

No Geek Speak 

You will always be able to speak to a friendly digital technology expert. As well as this, we promise to take the time to get to know your business. When you call us – we’ll aim to resolve your IT headache within minutes 

Digital Technology Strategy 

Think different about digital technology with our proven catalyst framework. Covering: Innovation, Capital Expenditure, Finance, Research & Development, Government Grants within the implementation and support of your digital strategy 

How Effective Has Think Cloud Really Been? 

Take a look at how we have performed over the past 90 days 
3,200+ 
Service Tickets Resolved 
96% 
Customer Satisfaction 
92% 
Customer Retention 
11 seconds 
Average Call Time 
 
 
 
 
At Think Cloud We Help You Work Faster, Work Smarter, Work Better - Together! 
Based in the heart of the digital tech hub in Hull, East Yorkshire, find out how Think Cloud’s award-winning IT services can empower your business to operate more efficiently. 
 
 
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