Your technology, running at peak performance 24/7
Technology is one of your greatest assets, but without the proper support it can quickly turn into your biggest headache. Hiring full-time IT personnel to deal with issues is an option, but it’s well beyond the reach of most small- and medium-sized enterprises with tight budgets. Think Cloud Inc. offers a better, more cost-effective alternative.
We provide comprehensive IT support around the clock for an affordable monthly fee. You get a team of certified specialists who will perform daily systems monitoring, create a disaster recovery plan, and run security assessments to identify and eliminate technical issues before they disrupt your operations.
What’s included in our IT Support plan?
- On-site or remote technical support for all your IT issues
- 24/7 network monitoring and management to reduce downtime
- Data backup and disaster recovery planning
- Operating system patches and updates
- A dedicated account manager as your single point of contact
Personalised, on-demand support
Our expert technicians are friendly, responsive, and can explain things at a level that you can understand. You can request support by giving us a call or sending us an email anytime. If the issue cannot be resolved remotely, we will dispatch a technician to your location immediately.
How Effective Has Think Cloud Really Been?
Take a look at how we’ve performed over the past 90 days
3,200+
Service Tickets Resolved
96%
Customer Satisfaction
92%
Customer Retention
11 sec
Average Call Time
