At Think Cloud, we work hard to build what we call our " Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use ALL of the services below to run our own company).
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.
We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customisation of these core services.
Recommended Technology Platform
Dell PowerEdge Servers
Dell Optiplex, Latitude or Precision Desktops & Laptops
HP Pro, Elite & Z Series Desktops & Laptops
Netgear Prosafe Switches
APC Power Solutions
HP Printers
LG, Dell or HP Monitors
Watchguard Firewalls
Datto Networking Solutions
Synology NAS Devices
Microsoft Windows Server Platform 2012 and above (including Exchange and SQL)
Microsoft Hyper-V Virtualisation
Microsoft Windows 10 Professional
Microsoft Office 2016 and above
Microsoft Azure Platform
Microsoft 365 & Office 365 Services
Google G Suite & Cloud Platform
Webroot Endpoint Protection & DNS
SentinelOne EndPoint Protection
Recommended Minimum PC/Laptop Specification
Intel i5 Processor, 8GB Memory, 256GB SSD, Windows 10 Pro, 3Yr Next Business Day Warranty
Our Best Endeavor Support
To give the best possible service we request all hardware and software is vendor supported with a current maintenance or support agreement where available. This allows us to contact the vendor directly avoiding timely delays and potential downtime.
Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Technology Platform, it may take us some extra time to familiarise ourselves with managing and supporting these products.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.
We will always provide a quote prior to any out of scope work.
At Think Cloud We Help You Work Faster, Work Smarter, Work Better - Together!
Based in the heart of the digital tech hub in Hull, East Yorkshire, find out how Think Cloud’s award-winning IT services can empower your business to operate more efficiently.
