Welcome to the Hack Newsletter! This month's newsletter is packed with tips and tricks that will help you succeed through digital technology. 
💥📣Edition 29 of The Hack - The Ultimate AI Edge - Your Secret Weapon to Outpace the Competition 
Welcome to our monthly newsletter, 

The Ultimate AI Edge - Your Secret Weapon to Outpace the Competition 

Seven decades ago, in the early 1950"s John Von Neumann and Alan Turing did not technically create the term AI but were the founding fathers of the technology behind it. Transitioning 19th-century computers to decimal logic (which dealt with values from 0 to 9) and machines to binary logic (which rely on Boolean algebra.) 
 
Today, AI has vastly progressed, thanks to OpenAI's ChatGPT, Google’s Bard, & numerous innovative tools & applications. 
 
Turing proposed the "Turing Test", a blueprint for assessing machine intelligence, further solving enigma codes. 
 
After my keynotes, I often get messages about AI fears. In response, I always share the “19Keys' (Jibrial Muhammad) perspective, which is Natural Intelligence + Artificial Intelligence = Enhanced Intelligence. 
 
This conveys the underutilised toolbox of intelligence, however many of us still don’t understand ours: 
🌲 Natural Intelligence, 🌐Spatial Intelligence, ➗Mathematical Intelligence, 💭Conscious Intelligence, 🤸‍♂️ Kinesthetic Intelligence, 🎵Music Intelligence, 👥Interpersonal Intelligence, 🌿Naturalistic Intelligence, 🌌Existential Intelligence, 📚Linguistic Intelligence. 
 
Only with this understanding can we appreciate AI, leading to Enhanced Intelligence. 
 
To fully embrace AI: 
1️⃣ Investigate these intelligence types, and observe trends & breakthroughs. 
2️⃣ Initiate an AI learning project. Master ChatGPT In One Day Course. 
3️⃣ Attend AI events. DM me for event invites. 
4️⃣ Explore AI-powered apps & websites to see how AI improves lives. (see our 100+ AI tools that should be illegal) 
 
 

Boost Your Team’s Engagement With Better Tech 

The stresses and pressures of the cost of living crisis are hitting many people hard. That makes employee engagement more of a challenge than ever. 
 
As a business, you might be finding it hard yourself. It may not be possible to offer wage rises that keep pace with inflation. 
 
At the same time, you may be asking more of your people or making changes to the workplace that are hard for some to adjust to. 
 
The last thing you want is to lose good people when you need everyone firing on all cylinders. 
That’s why some of the most effective engagement strategies currently involve relieving the stress and tedium of repetitive tasks and removing workplace frustration – with the added benefit that you become more efficient. 
 
Most businesses now offer some form of remote working. But it’s common for people to feel ‘left out in the cold’ if it’s not easy for them to keep communication channels open. Making team interactions seamless can make a big difference to the happiness of your people – and even to your customers. 
 
How do you do this? Start with better collaboration tools. They can improve project management, strengthen relationships, reduce wasted time, and even encourage better feedback. 
 
Technology can also automate dull and repetitive tasks. No one will complain about that, and faster working will boost productivity. When you respond to your people’s frustrations by providing the right tools, they’ll feel listened to and valued. And if they feel they’re getting things done, they’ll become more engaged and motivated. 
 
An overwhelming range of tools are available that often make bold claims about their ability to transform your business. 
 
We can help to cut through the sales pattern and get to the heart of what’s right for you. So if you’re looking at a tech solution to improve employee engagement, let’s talk. 

THE HACK PODCAST 

Phil Ascough-Never Mind the Pitch: It’s All about the Passion 
 
In this week's podcast, Leon and Paul talk to Phil Ascough- a multi-talented professional who works as a journalist, author, media, and PR consultant assisting small businesses, charities, and other organisations in obtaining publicity, specialising in the arts, culture, and sports. He has a passion for the city of Hull and has spent eight years on the board of Hull and Humber Chamber of Commerce, including acting as President between 2017-18. 
 
The episode kicked off with Phil taking us down memory lane, recalling his early days in journalism, which has stood him in good stead for his other roles. Additionally, he pursues recreational writing and has authored around half a dozen books, including Never Mind the Drop Goal: The Unofficial Rugby World Cup Quiz Book, Never Mind the Penalties: The Ultimate World Cup Quiz Book, and Never Mind the Tigers: The Ultimate Hull City Quiz Book. 
 
 

NEW TO MICROSOFT 365  

Bye-Bye Teams backgrounds (sort of) 
 
Microsoft’s improving the experience on Windows to make it look like everyone on the call is in the same room. It’ll use AI to remove everyone’s individual backgrounds and add the same background for every person. Clever. 

NEW TO GOOGLE WORKSPACE  

Cast your Meeting 
 
Chromecasts are brilliant for casting Netflix, YouTube, etc from your laptop or phone to your TV. Well, now you can cast your meeting too! You can do this by selecting the three dots in the bottom right of your meeting and selecting ‘Cast this meeting’. 
 
Much better viewing for your next webinar. 
 
 

NextGen 101 

We are thrilled to announce that our company has been listed in the prestigious NextGen 101. 
We are thrilled to announce that our company has been listed in the prestigious NextGen 101. This annual list recognises the top managed services and technology providers driving growth and innovation for the tech industry through their cutting-edge solutions. 
 

INSPIRATIONAL QUOTE  OF THE MONTH 

“Your income is directly related to your 
philosophy, not the economy.” 
 
Jim Rohn, Entrepreneur, and Author 

TECH FACTS 

In the original Pac-Man, the ghosts had unique traits. The red one was programmed to follow behind Pac-Man, the pink one in front, but the cyan ghost was designed to be unpredictable. 
The most efficient keyboard layout is called Colemak, which is designed to reduce finger movements by half. It uses the home row 74% of the time, compared to Qwerty’s 34%. 
QR codes were invented in 1994. They were first used to track vehicles on the assembly line. 

Helping Us Raise Money 

 
 
Here at Think Cloud, we have an incentive where for every ticket feedback survey we have a response from, we donate £1 to our chosen charity. For this last quarter, we choose Paul for Brain. 
 
The total number of feedbacks was 397, which raised £397 
 
Well Done To All  
The Think Cloud Team! 
 

NEW TO THE TEAM 

 
Chloe Smith - Help desk apprentice 
 
What Do You Do At Think Cloud? 
I work on the help desk as an apprentice. As one of the first lines of contact for callers, I gather information and dispatch tickets to our engineers. Occasionally, I also handle tickets myself as part of my learning process. 
 
What Is Your Favourite Movie? 
I’m a film fanatic, so could not pick just one. I do love a good TV series to watch such as How I met your mother, Friends and Modern Family. My all-time favorite would be The Office US, always makes me laugh and a few of my favorite actors are in it such as Will Ferrel and Steve Carelle. 
 
What Do You Enjoy Doing When Not At Work? 
I enjoy spending time with my 3 dogs and family, I love painting and drawing all sorts of things but mostly people and landscapes. Playing games, having movie marathons, and enjoying good food with my partner. I’m also an Aerialist gymnast for 3 years now at AOF Championship now, I specialise in the hoop and the silks. It's great fun, especially if it involves dropping from a height with just two silks wrapped around you to catch you. 
 
What 3 Items Would You Take On A Desert Island? 
I’d bring a “How to Escape an Island for Dummies” book to learn how to survive and get off, blue-tinted glasses because I’m dyslexic and can’t read, if not use the glasses to start a fire to make a distress signal. Finally, I would take a Rubix cube just so I'm not bored. 
 
What's Different About Working At Think Cloud? 
Working at Think Cloud is different from my previous customer service jobs. The work environment is motivating, the colleagues are great, and I enjoy going to Brewdog for a drink and burger after work. The customers are also friendly, making it a great place to work. I highly recommend working here. 

Using ChatGPT or Google Bard 

 
 
Prompt Tutorial: Using ChatGPT or Google Bard 
 
Act as a Rapper 
 
I want you to act as a rapper. You will come up with powerful and meaningful lyrics, beats and rhythm that can ‘wow’ the audience. Your lyrics should have an intriguing meaning and message which people can relate too. When it comes to choosing your beat, make sure it is catchy yet relevant to your words, so that when combined they make an explosion of sound every time! My first request is "I need a rap song about finding strength within yourself." 

FUN TECH QUIZ 

ANOTHER MONTH MEANS ANOTHER FUN TECH QUIZ! 
The winner gets to leave work 30 minutes early today! (not really) 
 
1) Which search engine almost bought Google in the 90s? 
2) What was the world’s first widely-used web browser? 
3) In computing history, who was the dirty dozen? 
4) What are Android releases named after? 
5) In old PCs what was the function of the Turbo button? 
 
Answers at bottom of page. 

Fake Software Ads Used To Distribute Malware 

Google is most people’s first port of call for help or information online – something cyber criminals are using to their advantage. 
 
Specifically, they are targeting Google ads, impersonating campaigns for 
popular software such as Grammarly, Slack, Ring, and many others. This is 
nothing to do with those companies, but to the untrained eye, they look like the real deal… which is how they’re tricking people into clicking the ads. 
 
If you’re not using an ad blocker, you’ll see promoted pages at the top of your Google search results. These look almost identical to the non-promoted, down-page organic search results, so you or your people could easily be tempted to click. 
 
It’s a complicated scam. Criminals clone the official software websites, but 
instead of distributing the genuine product, when you click download they install ‘trojans’ versions. That geek speaks for malware that disguises itself 
as real software. 
 
Google is working to protect us by blocking campaigns it’s able to identify 
as malicious. But criminals have tricky ways around that too. Ads first take you to a benign-looking website – which the crooks have created. This then redirects you to a malicious site that convincingly impersonates a genuine page. 
 
That’s where the malware lurks waiting for a click, beyond Google’s reach. 
Worse, in many cases, you’ll still get the software you’re trying to download, along with a hidden payload of malware. That makes it harder to tell that your device or network has been infected and may give the malware longer to do its job. 
 
To stay protected, train your team about the dangers and make sure everyone is on the lookout for anything that doesn’t seem quite right. 
 
Encourage people to scroll down the Google results until they find the official domain of the company they’re looking for, and make it a policy that people seek permission before downloading any software – no matter how innocent it may seem. 
 
You could also consider using an ad blocker in your browser. That will filter out any 
promoted results from your Google search for some extra peace of mind. 
 

BUSINESS GADGET OF THE MONTH 

 
Timekettle WT2 Plus translator 
 
Real-time, simultaneous AI translation with support for 40 
languages. Stick one of these in your ear, give one to the other person, and talk normally to each other in your respective languages, while the Timekettle translates like a 
real-life Babelfish. I mean… wow. £289.  
Ships worldwide from www.timekettle.com 

QUESTIONS & ANSWERS  

QUESTION 
IShould I use the password manager that comes with my browser? 
 
ANSWER 
We recommend investing in a standalone password manager instead. Browser-based password managers are not as safe. If someone can access your device, they have instant access to all your accounts. Standalone password managers need a master password and do a lot more than just save your credentials. 
QUESTION 
How can I make sure remote workers follow our security rules? 
 
ANSWER 
As well as setting out the risks of not using your security tools and procedures, create a policy that explains exactly what is expected of your people, and the consequences if they’re found to break the rules. 
QUESTION 
What’s the best productivity tool to start out with? 
 
ANSWER 
That’s a big question! The answer can be unique to each business, but a well-known solution like Microsoft Teams will give you access to lots of different tools to suit different needs. 

Take a look at our latest blog posts 

Answers To Fun Tech Quiz - 
Excite 
Mosaic 
Engineers who created the first IBM PC 
Sweets and desserts 
Strangely, it made the computer run slower, so it could run software designed for slower machines 

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